Shipping policy

At Koy, we believe that affordable shipping is essential for a positive shopping experience. That's why we are committed to providing our customers with fast and affordable shipping options.

To ensure timely and efficient delivery of your orders, we collaborate with Qatar Post and EMS shipping to ship to the majority of countries around the world. We offer competitive shipping rates, and our goal is to provide you with the most affordable shipping options possible.

Please note that shipping times may vary depending on your location and the shipping method selected. Once your order is processed and shipped, you will receive a tracking number and updates on the delivery status. In some cases, customs fees or import taxes may apply, which are the responsibility of the customer.

If you have any questions or concerns about our shipping policy or the status of your order, please do not hesitate to contact our customer service team. We are committed to ensuring your satisfaction with every aspect of your shopping experience at our store.

Contact email: customercare@koycosmetics.com